Consulta-M

NetWorker and Executive search professional

Posts Tagged ‘Management’

Coaching For Performance: Growing People, Performance and Purpose

Posted by Dragan Donkov on April 23, 2009

I want to share this book with you .It is like a fundament for everyone who want to become effective manager and coach.

This is part of the review made by Keith E. Webb.  I hope you will enjoy it.

This book, now in its third edition, is the grandfather of coaching books and approaches. Much of what has come to be known as professional business coaching came from Timothy Gallway and Whitmore’s sports training techniques. As such, the book provides a simple foundation for coaching based on the context of awareness and responsibility through asking questions and listening. He presents the G R O W model of coaching – Goal, Reality, Option, Will – as a format for coaching sessions.

The book begins with a few foundational beliefs of coaches. Unlike old models of management that work from the “carrot and stick” approach, a coach believes in the potential of the client. Whitmore believes that people are only able to change only that which they are aware. Responsibility must stay with the client if they are to perform. Questions raise awareness and yet maintain the client’s responsibility. If the coach tells the coachee something, awareness may increase slightly, but responsibility in now in the hands of the coach, the source of the information. Questions cause the client to pay attention to their actions, think at higher levels, and provide feedback for the coach to work from.

More here

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10 reasons why to use the Exit interviews

Posted by Dragan Donkov on April 21, 2009

exit-in-hallA lot of companies underestimate the effect of the exit interviews. Don’t now the reason but it is probably because of lack of HR experience or lack of time.

The exit interview is a great source of information.

When someone is leaving is always a problem for the company. It doesn’t matter if the employee is leaving for good or was forced to do it. It is an experience and the management must extract the best of it and to use it for the improvement of the organization.

The interview could be conduct immediately or could be postponed for 2-3 months so the employee will be more honest and will give useful feedback.

It is always good to catch up with a good employee and to check if he is doing or not doing well and to try to bring him/her on board again – nowadays people rarely burn bridges.

The process must be run by professional who know what to ask and how to do it in a good way having in mind that this is a sensitive moment.  Some organizations use online or offline anonymous questionnaires so they can get fair information. But it is always better to have face to face meeting.

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The Top 10 Ways to Motivate

Posted by Dragan Donkov on April 10, 2009

These are 10 of the most popular ways to motivate your team. I’ve seen a company adopting them as part of their management system and actually educating and “forcing” their managers to use this rules and the environment was very nice and creative.

There is no guarantee that they work on 100% but even 75% are enough but don’t’ forget – KISS (keep is simple stupid). Read the rest of this entry »

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Performance management and the Strategic business objectives

Posted by Dragan Donkov on April 7, 2009

“Performance management is what an organisation does to achieve its goals.”

The central challenge in developing and sustaining a corporate performance management system is, therefore, making it everyone’s business. Unless all staff and members actively pursue and support the principals and proposals outlined herein, the Company will be unable to ensure achievement of its aims and unable to demonstrate that it is delivering high quality and value-for-money services. Whilst securing comprehensive “buy-in” to the proposals will take time and sustained effort, it is a challenge which must be met. Read the rest of this entry »

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